Legal

Privacy Policy

Last updated: April 10, 2026

1. Who we are

VitroBOT ("we", "us", "our") is a company registered in France that designs and operates autonomous facade inspection robots.

Legal entity: VitroBOT, Inc.

Contact: contact@vitrobot.site

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit vitrobot.site or request a demo from us.

2. Data we collect

When you browse vitrobot.site, we only collect the minimum information required to operate the site and respond to your requests:

  • Contact details you voluntarily provide (name, email address, company) when you request a demo or contact us.
  • Technical data automatically logged by our hosting provider: IP address, browser type, approximate location, referring page, and timestamps.
  • Anonymized analytics: page views, time on site, device type. We do not use tracking cookies for advertising.

We do not collect any sensitive personal data (health, religion, political opinions, biometrics).

3. How we use your data

We only use your data to:

  • Respond to your demo requests and business enquiries.
  • Maintain and improve vitrobot.site.
  • Comply with our legal and accounting obligations.
  • Detect and prevent fraud or abuse.

We never sell your personal data. We never share it with advertisers.

5. How long we keep your data

We keep your data only as long as necessary:

  • Demo requests and business correspondence: up to 3 years after the last contact.
  • Technical logs: up to 12 months.
  • Accounting records: 10 years, as required by French commercial law.

6. Who we share your data with

We share data only with trusted service providers who help us operate the site and respond to your requests:

  • Our hosting provider (Vercel Inc., United States) — bound by EU Standard Contractual Clauses.
  • Our email provider for transactional messages.
  • French tax and administrative authorities when legally required.

We do not transfer personal data to any other third parties.

7. Your rights

Under GDPR, you have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you.
  • Rectification — ask us to correct inaccurate data.
  • Erasure — ask us to delete your data ("right to be forgotten").
  • Restriction — ask us to limit how we process your data.
  • Portability — receive your data in a structured, machine-readable format.
  • Objection — object to processing based on legitimate interest.
  • Withdraw consent — at any time, without affecting prior processing.
  • Lodge a complaint with the CNIL (French data protection authority) at cnil.fr.

To exercise any of these rights, contact us at contact@vitrobot.site. We will respond within 30 days.

8. Cookies

vitrobot.site uses only strictly necessary cookies to operate the site. We do not use advertising cookies, behavioral tracking, or third-party trackers.

You can block or delete cookies through your browser settings at any time without affecting site functionality.

9. Security

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. All data in transit is encrypted via HTTPS.

No system is 100% secure; if we become aware of a breach affecting your personal data, we will notify you and the CNIL within 72 hours as required by GDPR Article 33.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Material changes will be announced on our homepage.

11. Contact

For any question about this Privacy Policy or how we handle your personal data, reach out at:

Email: contact@vitrobot.site

Postal address: VitroBOT, Inc. — France